We are en route to the UK to finish the holiday so rudely
interrupted last year by a series of earthquakes, which at the time, we had
little comprehension as to how far reaching
the effects would come to be.
This is our story of how we have been affected ,
how we have survived and our hopes for the future.
On that fateful morning on September 4th, we had
just left Portafino heading to Pisa when the cell phone began ringing - we
thought - oh- just Kate and Peter arrived in Italy and wondering if we could
join up for a little Vino o'clock. But after 2 message tones we decided we
needed to get petrol anyway...so pulled off the motorway and our whole world
turned upside down.
Our daughter had texted us and I was immediately
concerned that something was wrong with our family after all it was only just
after 4am in NZ - so I rang - too concerned to read the texts. I was stunned Christchurch had just suffered a major
earthquake and though they were alright physically they were sheltering in the
door frame, in total darkness, while they continued to be shaken by
aftershocks. Our grandson did not wake initially but he was thrown out of his
bed and Pascal struggled to find him - our newborn granddaughter was being
sheltered in that time honoured way by her loving and protective mother -
happily at the breast -no bottle feeding for this family.
Daylight brought shock -and the dreadful sight of
all that nasty liquefaction - now part of our vocabluary - broken roads,
bridges and buildings- but no lives lost. That was to come later -in February. But in the meantime parts of Christchurch suffered dreadfully - living without
electricity (open fires are a thing of the past in Christchurch
- pollution producers) some areas without water and large areas of Christchurch reduced to
using 'port-a-loos' .
The City itself, was relatively unscathed, some
buildimgs down and damage appeared cosmetic - chimneys and the like. But news was scant, and we had
no idea what we were returning home too - we heard all the sensational stuff
and no one at home knew what was going on for that first dawn. Day after day they suffered aftershocks and
many of them strong enough to further stress buildings and people. But even though the 'experts' warned us to expect
more we didn't really believe them - we didn't want too - we just wanted to
repair and rebuild.
The Weston House had lost all its chimneys and
there was extensive damage to slate and cracks to interior plaster but being
covered by the 'magic' EQC (Earthquake Commission) insurance scheme instigated
after the Napier Quake in 1929 we though we were ok. We also believed that all
would be sorted and paid for with efficiency. Well that was dream number one!
We had the plans drawn up - all dutifully done by
a heritage architect - and then we waited and we waited and the EQC didn't come
- we could carry out emergency weather tight repairs up to a value of $2000 per
repair (inc tax).Somehow by persistence and sheer bloody mindedness I got
through and began to collect the names and phone numbers of real people not
call centre operators out of Brisbane. Yes, I know call centre operators are
not deliberately obstructive and initially the infrastructure wasn't there to
deal with the huge number of claims from
an earthquake on this scale. They have a job to do but everyday since Sept 2010
we have had letter after letter to the paper complaining about the stone
wall that is the EQC and the frustration
felt by claimants would have you
questioning their job training - do they have a training module called 'make 'em mad 101' and
its companion 'Putting people on
hold while playing soothing music - till they hang up'
Luckily,for us, payment came through within 6
weeks (damage was over their limit so a full payout was required) but could
work start? Oh, don't be silly - no, it couldn't . We had the various CCC depts
to deal with - Heritage, Building etc
etc etc. This was infuriating - we have a long history of conservation at TWH,
we have obeyed all the rules, we have hired the right architects and craftsmen
- our work has been acknowledged with awards. Did this count NO - we were put
through the mill - every which way - I was teetering on losing the plot . But
although they share the same buildings these people do not seem to talk to each
other and if they can make life difficult they will - must be a power thing.
Well I didn't have time or patience for this - I didn't appreciate being
lectured to about the imortance of the building , we already knew this , after
all it was one of the reasons we lavished so much TLC on it but we had a
business to run and bookings to honour ( and of course now I can speak my mind
- we no longer have an Historic House - the 'powers- that- be' no longer have
any power as far as we are concerned )
but they made our life hell and ate up a large swag of cash in the
process ...just doing their job - yeah right!
We planned to be back in business by O1 November
and we scraped through mainly by making sure that some of the tradesmen were
set finish dates well ahead of this. We generally employ small operators known
to us and they have performed brilliantly for years . But the roofers - well
less said the better - but another battle. They were great when they were a
small firm but the earthquake was an opportunity for expansion and the quality
went down .
November came and success, we were back up and
running - our home still bore the scars internally and by now we decided this
cosmetic stuff should wait - the Guest accommodation was back to pristine and
the small plaster cracks on our side of the house could be explained and
understood. Wine o'clock was back in business - Eggs Benedict were on form and
the banter continued. Once again we shared our wonderful home with a stream of
magic people from all over the world. We had our usual couple of days off at
Christmas but in the early hours of 26th December that started to come unstuck
with some nasty little blighters - shuddering, loud and close by. We were hit
with a cluster of quakes within the City area.
I coped with the first 5 or 6 .... we had learnt
not to be afraid... we were in fact quite laid-back by now. But at 10.30am we
were hit within a minute by a 4.9 at AMI stadium (about 3km away - earthquakes
are by direct route , don't follow the road and don't stop at the lights!) and
one around 4.3 on the other side of Hagley
Park. That scared the
living 'bejesus' out of me - you see I was standing at the top of the stairs -
looking down - and I watched our home twist as we were caught like the meat in
a sandwich –TWH tried to tear itself apart . The house filled with mortar and
chimney dust (including soot- ugh) and all the work we had completed inside was
undone and then some. Large cracks appeared - some quite disturbing - I could
no longer sleep upstairs and found I could not actually spend any large period
of time up there. Large heavy nightstore heaters toppled - this was serious
stuff.
We closed the B and B (hoping to re-open in time
for the RWC 2011) - called in the architect again plus a seismological engineer
and planned extensive repair and strengthening work - we still had faith in the
repair process. I inwardly groaned at the bureaucrapsy that would follow - more
petty battles - more ego massaging - more frustration. We were ready but they
were not - we would have to move out - horror of horrors - while roofing was
removed, floorboards lifted around the entire perimeter and strengthening
commenced.
I suppose in a way the fact that decisions were,
as usual, grinding exceedingly slowly saved zillions because on Feb 22 we were
hit by the biggy - the record breaker - the soul destroyer.
As you know by now, Len and I were in the house -
we both threw ourselves under tables - assumed the position - 'the turtle' - I
prefer to call it fetal bordering on faecal. As Len dived under the table so many
of you have eaten at - it was hit and damaged by a huge piece of plaster that
fell of the ceiling - right where he was eating his lunch - he could have been
killed.I threw myself under the desk in the office - hauled my office chair
towards me - as the contents of the dresser in the office hurtled towards me.
Of course I was terrified - but I didn't have time to think I could be killed
and my life , even the interesting parts, did not flash before my eyes. I
remained completely continent - which was a great relief. I was on the phone to
Brian from Tomahawk (IT/Marketing people from heaven -small Ad break) - he
heard the horrific noise, he heard the breaking of china, he heard me scream -
then the phone died and poor soul he thought I had been killed. Yes, it was
that bad - the media reports were horrifying in their descriptions but they
under estimated the damage and the resulting trauma of the residents.....plus
communications were out. Some time later Brian was relieved to hear we were ok
... it must have been horrible for him - not that I would have been such a loss
to humanity - but it was a very nasty ear-witness account for anyone to
experience.
When the shaking stopped ( and be aware here that
it was 4 times stronger than that quake in Japan 3 weeks later, due to the
trampoline effect of the location and surrounding ) all was deafeningly quiet
and still ( but not for long within 10mins we had another biggy). By then Len
and I were flying around like demented idiots rescuing treasures that had not
been smashed - the story of which appeared in a previous blog. We were in
'leaping buildings in a single bound' mode - and believe you me with furniture
having fallen and smashed it wasn't easy. The large Linen Press upstairs had
fallen over and I crawled through the gap to rescue my jewellery for which both
I and the Insurance Company are extremely grateful. We had a huge hole in the
front of the house reaching from upstairs to down - we lifted and pulled my
Granny's chaise-longue to safety away from the weather and the hole to be
rescued later. We filled both cars with paintings, silver etc and yes, as you
know, wine, knickers & perfume and retreated to The George car park to try
and contact people. Pascal had called in to see us on his way home - the family
were ok - the relief unimaginable.
The crowds streamed homewards or to shelter in Hagley Park
in silence. It was all very strange and it was later that we realized many of
these people had seen things that no one should witness in their lives - these
scenes would be permanently etched on their brain and that suffering would take
a long ime to fade- if ever.
(At the moment the plane is flying over Asia - it is turbulent and it's shaking about a lot - if
I wasn't typing - I would be drinking or spilling it - this writing is very
cathartic)
We arrived at the home of our dear friends Brian
(different Brian) and Dale around 4.30pm
- via Papanui - and other than a bit of liquifaction and a couple of badly
damaged buildings all seemed serene. Oh yes, they had been badly shaken too but
the ground is shingle not peaty river sand of the Eastern Suburbs.
That night the damage was shown on TV and we were
stunned - our Iconic Christchurch buildings were gone or too badly damaged to
repair - 250 to 300 people were missing - our beloved City was in ruins. All
within 30 seconds of intense shaking.
The Eastern seaside suburbs had damage beyound
belief - roads, bridges , the estuary had sunk - the suburb of Bexley was knee
deep in liquifaction and the cliff edges of Sumner and Redcliffs had crumbled
taking many beautiful houses with them. Fabulous Fendalton homes were in ruins
and destined for demoliton.
To date they estimate 10,000 homes will have to
go..... That's the lives of at least 20,000 to 30,000 people in ruins. The scale
of repair is huge and the cost astronomical - one of the highest claims in the
world to date.Why? Because of the high numbers of home ownership in NZ and the
availability of Earthquake Insurance ( bet that disappears - certainly has for
unreinforced masonary structures). Some land is so badly damaged the Government
is buying it from the owners so that they can rebuild elsewhere .
Our own home was mortally wounded.
But that was only the beginning of the end...what
was to follow in the next 5 months - stretched our resolve to the very limit.
First - we were behinds the army/police cordon
with 24 hrs - so inaccessible.Then we were "red-stickered' - too dangerous
to enter.But they were on the front doors so we went round the back! With
fleeting visits, hard hats, letting people know where we were , acting on the
advice of our engineer we made fleeting adrenaline fueled raids to rescue our
possessions.Our actions were not condoned by our family at all and I apologize
to them for that - but Andrew snowboards in the French Alps in extreme
conditions and Rebecca has travelled to frightening 3rd world countries over
many years - so they got to share our stress - I am treading on thin ice here
methinks...best left alone. Afterall maturity is optional or preventable when
one is over 60!
After 13 June , when we had the double whammy of
the 5.8 followed an hour later by a 6.3 - that was it for us - what was left in
the house would stay in the house .
Yet we still fought on - Council and Historic
Places Trust - both determined it could be fixed - CERA ( the ultimate and
unchallengable power - like martial law - that powerful) caved in and listed us
for demolition on 20 June. Our south east wall had blown out and my clothing
was either on view to all or at the bottom of a pile of bricks below. I was
standing looking one day when a woman suggested that if we had a fishing rod we
could 'score' that nice jacket - she meant no harm and I apologized for my
response! Another day I was floored by the remark of a boy about 8 or 9 years
old who asked me a question then said it must have been a very beautiful house.
I could have hugged him but had to turn away to hide my tears.
But then the house was broken into on at least 2
occasions - electrical and computer equipment was strewn around the
property..must have been done at night and things were stacked for removal and
then they must have been disturbed ...
The worst and darkest day was yet to come - and
that was not the day of demolition - it was the days before - when the salvage
people moved in. I didn't want them in the house - it was too risky by that
stage - and I didn't want any deaths or injuries on my conscience. I thought
they would take the obvious salvage like doors , windows, fireplaces...beyound
my control and subcontracted by
Demolition company - I suppose it is implied permission , disguised in small
print in a contract signed with the insurance company.
But they stripped our house - I was numb -
everything left went. Is this the way of the world?
Is this ok? Was I given a choice...well after a
confrontation about my presence (they didn't know who I was - but very soon
did!) I asked for a pair of shoes in a distinctive box....answer straight out
of Catherine Tate - "Shoes , dear? No, dear - they went two hours ago ".
They offered to let me into my own house - but I
couldn't go in - it wasn't safe and I knew that
seeing what was left would be my
final impression - leave me to my dreams I said and walked away - heart broken.
Some things were returned after huge protest - photos and a very small part of
my Mother's Spode dinnerset - minus the
dinner plates and luncheon plates! The
doors we had specifically requested turned up the day before we left for the
UK - thanks to the intervention of the
insurance company and the demolition firm ( in no doubt due in some small part
to my constant bitching - did I say that???? You bet I did - Maxine and Me -
we rock!)
Two days later the house was demolished.
Where our future is we have no idea..... but I
will let you know - we have firm friendships with so many of you - how could we
not - anyway we may visit you for a drink and a natter someday. I can't see us
operating a Bed and Breakfast again - how could you top TWH?
Since Sept 1010 we have been shaken , stirred and
scarred but our story is one of many shared experiences with our fellow
Cantabrians . None of us have gotten off scot-free many have suffered pain
beyond description but we are all grateful for you concern and support.
Our homes and our city may be gone but our memories
are intact . Len and I were priviledged
to have owned, lived in and loved one of NZ's most beautiful homes -we
were blessed. We were able to share this with many wonderful guests - we were
doubley blessed. Our Christchurch family have
survived and our son Andrew, in France
,was not here - we were tripley blessed.
We have a lot to be grateful for.
My heart goes out to Pedro from Pedro’s
Restaurant who lost his home in September then his restaurant in February and his beloved only son on the
same day – our loss pales into insignificance in comparison. He is one of many
who’s losses are too dreadful to contemplate.
We are all a very small speck of dust in the
geological history of the world....and here we are off to riot torn London on
board a plane that has just spilt my wine...I must have words with the Pilot!
ROSS BECKER'S PICASA ALBUMS OF OUR SHATTERED CITY - ROSS HAS BECOME THE OFFICIAL PHOTOGRAPHER OF CHRISTCHURCH'S HORRIFIC JOURNEY. His photographs chronicle the tragedy that has hit our city - this is a nation's sorrow. A photo taken of TWH appears here RossBeckerNZ/InsideThe4AvenuesNotRedZone
Please (if you have time) go back through my previous earthquake blogs - these are our personal stories but there are many links to various websites which contain information which explains the events that have changed our history.
Please (if you have time) go back through my previous earthquake blogs - these are our personal stories but there are many links to various websites which contain information which explains the events that have changed our history.
2 comments:
Hi Stephanie and Len
Thanks for posting this very moving story.
Enjoy your European holiday and let's catch up when you return.
lots of love and best wishes.
Brian
Hello Stephanie and Len,
I've just had the pleasure of meeting you today at Pencarrow.
My name is Teresa and tonight as I was tootling round the web I thought I would check out your lovely old home and blog...and there you were! What a story you have to tell and what a nice couple you are- it was SO nice to meet you and have the time to talk. I consider that "meant to be"...and quite special. My husband's played Christschurch and remembers it well and fondly.
All my very best,
Teresa
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